Parts & Service

Our knowledgeable service team offers quick response to any issues you may have including emergency and scheduled on-site repairs for your packaging equipment. Regular occurring equipment audits are offered to ensure productivity is maximized with the least amount of downtime.

Our top priority is to provide next day delivery for parts to reduce your downtime saving you hundreds and thousands of dollars. Technical staff readily available to answer any questions you may have.

Contact Parts & Service

Inquire today by either contacting us by phone, email or form fill.

Contact Our Parts Team
Toll-Free: 1-800-493-3766 ext. 3
Email: Edson.Parts@ProMachBuilt.com

Contact Our Service Team
Toll-Free: 1-800-493-3766 ext. 2

PMMI Certified Trainer Program

Edson is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints