Edson Logo | Case Packer and Conveyours manufacture   Spanish Flag Espanola
 China Flag Chinese

France Flag French

 Italy Flag Italian
Consumer Pharmaceutical
Tissue Food
     
 
 
Top Load Robotic Packer
Wrap Around Case Packer
Bottom Load Case Packer
Palletizer - Robotic
Conveyors/Orientators/Accumulators
Specialty Packaging Machinery
Custom Case Handling
Retrofits & Assemblies
Non Edson Overhaul
Guarding & Safety
Video Library
 

 

Service

Because many of our customers are long-term customers, Edson’s goal is to make the experience of working with us a friendly and easy one.

Click here for a message from our Customer Care Department. Contact Edson’s Customer Care Dept. immediately via email – click here or call (905) 385-3201 ext 618

Gary Labatte
Customer Care Manager
905-385-3201 ext 830
customercare@edson.com

An important element of Edson’s exceptional service is our Field Service capabilities and PMMI certified Trainers. Below are services we offer to maintain and enhance the performance of your Edson machinery:

  • Urgent (2 day) Service
  • Optimizer preventative maintenance
  • Installation & commissioning services
  • On-site operator training
  • Annual preventative maintenance review
  • Troubleshooting support emergency service

For emergency after hours service, please call Customer Care at 905-518-8590

Schedule a Service Appointment

Meet Our Customer Care Service Team

Edson Service Team – Ready to Serve You